Privacy Policy

1. Introduction: PuntoGo is committed to protecting the privacy of its users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services.

2. Information We Collect:

   • Personal Information: We may collect personal information such as your name, contact details, address, payment information, and any other information you voluntarily provide to us.
   • Usage Information: We automatically collect certain information about your usage of our website and services, including your IP address, browser type, device information, and usage patterns.
   • Cookies: We use cookies and similar tracking technologies to enhance your experience on our website and to collect information about your interactions with our services.

3. Use of Information:

   • We use the information we collect to provide and improve our services, fulfill your requests, process payments, communicate with you, and personalize your experience.
   • We may also use your information for marketing and promotional purposes, but you can opt out of receiving such communications at any time.

4. Disclosure of Information:

   • We may share your personal information with trusted third parties who assist us in providing our services, such as delivery partners and payment processors.
   • We may also disclose your information if required by law or in response to legal requests, or to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Data Security: We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Retention of Information: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights:

   • You have the right to access, update, or delete your personal information at any time. You can do so by contacting us using the information provided below.
   • You may also have the right to object to or restrict certain processing of your personal information, and to receive a copy of your information in a structured, machine-readable format.

8. Children's Privacy: Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

9. Changes to this Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.

10. Contact Us: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [contact@email.com].

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.